WEBVTT

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[upbeat music]

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Hi, I'm Tommy Land, Commissioner of State
Lands. In a previous video,

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we showed you how to research a parcel of
property. This series of videos will show

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you how to register and bid on properties
available on the post-auction sales

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list. Remember, this is only for
properties that were offered but did not

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sell at auction. The bidding period begins
when the first bid is placed on a

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parcel. It continues for thirty days, and
at the end of that thirty days,

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the highest bidder will be notified of
winning the auction.

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Now let's look at the process to buy the
property online.

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[upbeat music]

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In this video, we're walking through the
registration process,

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but before we do that, let's talk about
email. You will receive several emails

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during the registration and auction
process. These messages will come from the

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address autoreply@cosl.org. Please add
that

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address to your safe senders list or your
contacts right now.

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Otherwise, our emails may go to your spam
folder, and you can miss important

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messages about your auctions. Now let's
get started with registration.

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The auction homepage is

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auction.cosl.org. In the upper right
corner

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of your screen, you'll see options to log
in or register.

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We'll click Register, and that will take
us to this page.

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Just like any online purchase, you'll need
to enter your real information.

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You will also enter the name you want to
appear on the deed.

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The mailing address you enter here is
where we will send that deed.

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For this demonstration, I'm using
fictitious personal information,

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but when you register, you're preparing
for a legal purchase,

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so you'll need to use legitimate
information. Here,

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you'll choose the type of identification
you're using and your ID number.

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Anyone can browse and research property,
but you must be a US resident to register

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and bid on property. You must have a valid
US address and identification to

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complete this step. If your identification
is from a state outside of

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Arkansas, choose the state from this
drop-down list.

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Over here, under Create Credentials, enter
a valid email address that you use

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frequently and then choose your password.
It has to contain at least six characters

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and no more than one hundred. It has to
contain one number and one character that

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is not a number. When you click the
Register button,

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you'll receive an email from us confirming
your registration.

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Please add our email address to your safe
list, because we will communicate with you

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via email through the auction process.
[notification sound] You'll need to open

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that confirmation email when you receive
it and confirm your email address.

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Then you'll log in to the auction site.
Now, you'll click on your username in the

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upper right corner to complete your
profile. Effective February ninth of two

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thousand and twenty-two, you must verify
your identity before you can enter a

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payment method. You will need to provide a
photo of your photo ID and a photo of

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yourself. You can use a webcam or a mobile
device, or you can use a file upload if

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you have a photo of your ID and of
yourself on your computer or device.

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We use an outside vendor called Stripe for
identity verification.

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We do not verify identity in-house here at
the Commissioner of State Lands Office,

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and your ID and photo are not stored on
our site.

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The system will only allow you to try this
ID verification twice.

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This protects people from scammers trying
to match faces with multiple attempts.

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The system will charge one dollar and
fifty cents per attempt,

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so that's a maximum of three dollars. That
cost will be charged on your first

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purchase. Now let's add a payment method.
You must enter a credit or debit card

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before you can bid on a property. You will
not be permitted to bid until you have

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entered your payment method. We only
charge the winning bidder after the

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auction closes, and we will only see the
last four digits of the number.

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Your payment information goes directly
from your device to your card provider.

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After you have verified your identity and
entered your payment information,

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you may begin bidding. After you've made
purchases, you can look at your payment

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history right here. It will show the date,
the last four digits of the card you used

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for your payment, the amount, and the
transaction information.

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Now that you're registered to participate
in auctions,

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let's go to the next step: browsing,
watching, and bidding.

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[upbeat music] There are three ways to
search properties.

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When you click on View Auctions in the
upper left corner,

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you'll see the options for Map View or
List View.

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Let's look at List View first. Here in
this corner,

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you'll see two tabs. The All tab shows
every property currently available for

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post-auction sale. The Ongoing Auctions
tab shows parcels that have at

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least one active bid. At certain times of
the year,

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you'll also see a yellow button for new
listings. That's when we have added

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parcels thirty days after their auction
date. First,

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we'll look at the tab for all parcels. By
default, parcels are listed in the order

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they were added. At the bottom of the
page, you'll see how many parcels are

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listed. You can navigate directly to any
county. You can also

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filter for acreage or by section,
township, and range.

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Up here at the top right, you can search
by owner's name,

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county, or parcel number. When you click
the Bid button,

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that takes you to the property card, so
you can see any current bids,

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along with the legal information and tax
history. If you click the Map

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button, you'll see where the parcel is
located, along with the owner and bid

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information. Some counties are not mapped,
so that will not always be

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available. Now let's look at the tab for
ongoing auctions.

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Here, you'll find when bidding started on
a parcel and when it will end.

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You'll also see how many bids have been
placed and the current high bid.

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And again, you can filter to look for
various factors....

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Now let's go back to View Options and
choose Map View.

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You have your choice of a map or a
satellite image.

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I'm going to leave it on the Satellite tab
for now.

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You can scroll to zoom in and look for
property in the area you're interested in.

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Or if you would rather look in on one
particular county,

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you can click this drop-down menu and
choose the county you want.

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Here, you see I've clicked Newton County,
and it says,

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"Please adjust filters or map to display
properties." That means there

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aren't any post-auction properties
available in that county.

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You may find several counties like that.
Some counties rarely,

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if ever, have post-auction parcels. Now
I'll click on Cleburne County,

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and here you can see the properties that
are available in that county.

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You can set a filter to only search for
acreage with

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minimum and maximum amount of acreage.
Acreage can be rare,

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so you may not get results when you do
this. If you want to see the property card

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for a parcel, click the Data Scout button.
This will produce the information

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on record at the county. If you're
interested in a parcel,

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but not ready to bid, you can click the
eyeball icon to add that

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parcel to a watch list. You must be
registered and logged in to start a watch

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list. You can click on the Filters button
to review your watch list or to

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see parcels that have bidding underway.
When you find a parcel you want to bid

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on, click the Bid button in the parcel
information. That will take you to the bid

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page. Here, we see that the auction has
not started for this parcel.

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Remember, you must already have a payment
method on file before you can enter a

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bid. [upbeat music] Bidding opens for any
individual

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parcel when the first bid is placed on
that parcel.

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There's a minimum bid amount for each
parcel, and you'll bid incrementally.

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The screen right here will show you how
much you need to bid.

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Minimum bids will vary based on tax
amounts and how long the property has been

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delinquent. The amount also includes
interest, penalties,

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and other fees we must collect. If someone
has already bid on the parcel,

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you'll see what the current bid amount is
and then enter your own bid.

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If you are the highest bidder, you can
enter a maximum bid amount.

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You are not required to do this. You can
check and raise your bid

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manually. To place a maximum, just click
this green button and enter

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the highest amount you are willing to pay.
You can only enter a max bid if you are

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the highest bidder. The system will raise
your bid against later bidders until your

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maximum amount is reached. You can
increase your maximum bid at any

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time, or if you change your mind before
your maximum amount is reached,

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you can delete your maximum bid. You
cannot withdraw bids you have already

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placed, but you can remove your maximum
amount. Again,

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your bid is a legal and binding offer.
When you place the bid,

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you cannot withdraw it, so be sure you
have researched the property and know what

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you're bidding on before you enter that
bid. You can choose My Auctions

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in the upper left. This shows your current
bids and

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standings. You can find properties that
you have won.

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Here, you can find the amount due on
auctions you have won and make a payment.

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You can also see auctions that you have
lost. Each auction lasts for thirty

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days. We will send you an email anytime
you have been outbid.

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Bids close at eight PM, thirty calendar
days after the first bid was placed.

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At seven thirty PM on the closing day, we
will send an email to the address on

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your registration, reminding you that the
auction is about to close.

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This email will include a link, so you can
update or monitor your bid.

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Remember, you cannot withdraw or cancel
your bid after you've entered

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it. Now, let's go to the final part of
this process,

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what happens after the auction ends.

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[upbeat music]

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When the auction closes, we will email
each bidder to notify you whether you won

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or lost. If you win, we'll also notify you
about payments owed and received,

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redemption and issuance of a limited
warranty deed.

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If you win the auction, we will
immediately charge the first one hundred

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dollars of your winning bid against your
card. If your bid is less than one hundred

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dollars, we will only charge the bid
amount. If this initial charge fails to

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clear, you will receive an email
notification. You will have twenty-four

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hours to make the payment through your
account on the auction site through the My

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Purchases tab. If the payment is not made
within twenty-four hours,

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the sale is canceled and the bidder is
locked out of participating in any future

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auctions. You will also be blocked from
creating a new account to participate in

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auctions. If your bid is more than one
hundred dollars,

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you can pay the balance online with your
registered card,

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or you can mail the balance to us in
certified funds,

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a cashier's check, or money order. But we
must receive that money within the ten

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business days of the auction's end. This
means we must have the payment in hand.

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Postmarks are not accepted. If you choose
to mail certified funds,

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we recommend using Priority Mail Express
for overnight delivery.

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If you wish to mail your payment to us,
read the confirmation email for

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instructions. If we do not receive your
balance payment within ten business days,

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we will cancel the sale. The parcel will
be relisted on the unsold property

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auction, your one hundred dollar deposit
is forfeited,

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and you will be locked out of
participating in any further auctions.

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If we receive full payment on time, we
will issue a limited warranty deed.

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We will send that deed to the county, and
they will forward the deed to you after

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processing. Remember that you may be
responsible for the current year's taxes

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if it is before the current year's
deadline, and there may be liens or other

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fees levied against the property that we
don't collect.

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Be sure you've researched the property
before bidding.

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You can find details for how to start that
process in our research video.

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Good luck in the auction!

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[upbeat music]